I have received a faulty part with my SnüzKot. How can I remedy this?

We'll need to get some information from you so we can get you a replacement part as soon as possible.

Please email us at hello@edwardsandcobaby.com with the following information:  

- the number identifying the faulty part - you will find this from the image below which lists and labels all parts (starts with PSK),

- a picture of the fault,

- a picture of the batch sticker which you'll find on the base slats of your SnuzKot,

- your original purchase receipt showing date of purchase,

- your address and phone number.

Once we have this information, we'll be in touch within 2 business days to advise next steps.

Below is a list of all the parts included with the SnüzKot.